Our Approach

Our View of Things

Our services are led by a contemporary view of what really matters in everyday life for people to feel good, feel happy, have meaningful relationships, value and self autonomy. Our services and approaches are mainly influenced by the following frameworks/lens’.

These influences are embodied across our services regardless of the person supporting you or their professional background. You can find out more about each service area specifically in accompanying service overviews.


We are lead by the latest research in how our relationships, experiences and environments impact on our nervous system. Which in turn influences how we feel, think, respond and engage.

Human Rights

We are human informed, respecting and advocating for everyone to access the same rights to live the life they choose at all times.


We respect people’s neurodiversity, seeking to learn from people who are
neurodivergent and supportng their support network to understand what it is like to ‘be them’.

Quality of Life

Having an ‘ordinary’ life, led by autonomy in decision making, being a member of community and strong relationships is central to all that we do.


We are body and brain informed in seeking to plan for and monitor people’s wellbeing. We embed robust support across health, sensory, regulation and mental wellbeing across all our approaches.


Supporting people to feel good, feel regulated and feel connected frames our approach and lens. We support people and their support networks to understand their own regulation with a focus on co-regulation through relationships.

our focus info wheel

Our Focus

We believe in the person and their support network being the experts in the support needs of the the person.

We partner with the support network to understand and meet the support needs across all areas of their wellbeing. We may at times focus specifically on some areas however we do this within a wholistic framework of seeing the whole person.

At an individual level we support people and their support network to meet their needs across areas related to communication, sensory processing, physical health, processing support and decision making to name a few.

Our underlying needs that are essential for our regulation, relationships, happiness and sense of value. We work closely with the support network to embed practices and processes that are effective and sustainable in to the future.

Our Support Model

Building Insight

We focus at all times on seeking to know ‘what is it like to be this person’. How do we first understand their experiences before we can know how to support them well.

Person Centred Support Planning

Developing insight is reliant on remaining curious and enquiry. We support teams to embed robust processes of reflective practice to ensure we continue to ‘seek to know’ and adjust support in sustainable ways.

Reflective Practice

We are person led in all aspects of our understanding about their needs, planning and embedding support. We partner with the person and their support network to find ways to capture who is the person and their support needs in ways that is accessible and meaningful through co-design.


We are active facilitators, providing coaching and training where required to help people know how to embed support. We are not about reports, we walk alongside people in the implementation of supports.

Building Insight, Person Centered Support Planning, Training/Coaching, Reflective Practice. Every statement in circular arrows pointing to each other with a icon of a group of stylised people in the centre.

How we work

A Team Approach

Across Microboards, we seek to bring collective wisdom from multiple backgrounds and experience to the support we provide to all people.

Whilst you may have a key person working with you, we embed ways that this collective thinking and support can be achieved.

As a team we reflect on the support needs of each person and may at times co-work bringing together a team approach within the same or different focus areas.

A number of blue circles around an icon of people on a table The circles say: Beh Support Practitioners, Speech Pathology, Occupational Therapy, Mentors, Family Coaches and Microboard Facilitators
Your Key Worker diagram, a pie chart with 3 areas: Area 1 - Coworking: We may allocate more than one person from one or more professional area so you have robust support. Area 2 - Consultation from team members. You can get consultation from other members of the team when needed to add value to support planning and implementation. Area 3 - Change of key worker to adjust for focus of support. When your needs change we may change your key worker so you get the support you need.

Key support person

Where more than one NDIS support area is engaged through Microboards we endeavour to work within a key support worker model. Here you will have a key person you remain connected to with the contribution of other professionals adding value to a wholistic way of working. We aim for all our staff to have skills across all areas of a person’s needs, true intradisciplinary practice.

Meet our experienced team

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